Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, billing address, shipping address, email address, and phone number.

When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser, operating system, and browsing behavior. This helps us improve your shopping experience and optimize our website performance.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, promotions, and other updates. You may opt out of these emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us directly.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent (by checking a box or similar affirmative action), or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time. To withdraw your consent, please contact us by email at info@velmorans.com. Once we receive your withdrawal request, we will cease processing your personal information for the purposes you have revoked within a reasonable timeframe.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so, or if you violate our Terms of Service. This may include sharing information with law enforcement, regulatory agencies, or other authorized third parties when legally compelled to do so.

We do not sell, trade, or otherwise transfer your personal information to outside parties for their marketing purposes. This does not include trusted third parties who assist us in operating our website, conducting our business, processing payments, or servicing you, so long as those parties agree to keep this information confidential.

SECTION 4 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards to protect your data.

Important note: We do not store your full credit card information on our servers. All payment processing is handled by our secure payment gateway providers, who are also PCI-DSS compliant.

SECTION 5 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

If you are under the age of majority, you may only use this website with the involvement and consent of a parent or legal guardian.

SECTION 6 – COOKIES AND TRACKING TECHNOLOGIES

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files that are stored on your device when you visit our website. You can choose to disable cookies through your browser settings, but please note that doing so may affect the functionality of certain features on our site.

We may also use third-party analytics services, such as Google Analytics, to help us understand how visitors interact with our website. These services may collect information such as your IP address, browser type, and pages visited. This information is used solely for improving our website and services.

SECTION 7 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. For example, our payment processors and shipping carriers have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by them.

Please note that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

SECTION 8 – DATA RETENTION

We will retain your personal information for as long as your account is active or as needed to provide you with our services. We will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you wish to close your account or request that we no longer use your information to provide you with services, please contact us at info@velmorans.com.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, or by email (if we have your email address on file), so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. If such a transfer occurs, we will notify you via email or through a prominent notice on our website.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend, or delete any personal information we have about you; register a complaint; or simply want more information, please contact our Privacy Compliance Officer at:

Velmorans
Tel: +17194025222
Email: info@velmorans.com
Address: 1099 18th St., Suite 2900, Denver, CO 80202, United States

We will respond to your request within a reasonable timeframe, typically within 30 days.