FAQ

1. What payment methods do you accept?

We accept PayPal. All payments are processed securely.

2. Do you offer free shipping?

Yes, we offer free standard shipping on all orders within the United States. No minimum purchase required.

3. How does delivery work?

Once your order is shipped, you will receive a tracking number to monitor its progress.

4. What is your return policy?

We offer free returns. Items must be unused and in original packaging.

5. How do I start a return or exchange?

Simply email us at info@velmorans.com. For defective or damaged items, we will arrange an exchange. For all other returns, we will provide you with return instructions.

6. Can I change or cancel my order after placing it?

Please contact us as soon as possible at info@velmorans.com. If your order hasn't been processed or shipped yet, we may be able to help.

7. How can I contact customer support?

Email us at info@velmorans.com. Our support team is ready to assist you.