Payment Policy
1. Accepted Methods
- Velmorans currently accepts the payment methods displayed during checkout, which may include Visa, Mastercard, American Express, Discover, Apple Pay, and Google Pay. Available methods may vary by device and checkout eligibility.
2. Currency
Prices and payments are processed in U.S. dollars, unless another currency is clearly displayed during checkout.
3. Authorization
Payment authorization is required before order processing.
An order may be held or canceled due to:
- Failed authorization
- Suspected fraud
- Incorrect billing information
- Pricing errors
- Inventory problems
- Shipping restrictions
- Payment-provider review
4. Security
Payments are processed through secure third-party providers. Velmorans does not directly store complete card numbers.
5. Taxes
Applicable sales tax is calculated during checkout according to the order and shipping destination.
6. Refunds
Approved refunds are returned to the original payment method. Processing time may vary by bank or payment provider.
7. Contact Us
Email: info@velmorans.com
Phone: +1 (303) 555-0147
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Standard Time. Closed on weekends and U.S. federal holidays.